Policies and Procedures for Clients
- All client info will be held in confidence
- All Dogs must be tagged
- All keys & codes are tagged with no association to client address
- All cancelations must be text or called in before 9 am that day or charges may apply
- Invoicing is done every 2 weeks Friday to Friday
- We accept: Chq, interact email transfer or cash
- Terms are net 7 days & payment can be left for walker to pick up.
- NSF payments are subject to a $25 charge
- All vet information must be supplied on Pet Info Sheets before any services may take place
- At least one emergency contact must be listed on Pet Info Sheets
- Spoiled Rotten will make every effort to inform you of any changes to your pet’s health and well-being
- By signing the Pet Info Sheet you allow Spoiled Rotten to act on your behalf for your pets care, this is to include a possible trip to the vet locally or an afterhours pet care clinic; We will make every attempt to contact you first, then the emergency contact.
Policies and Procedures for Pets
- All pets will receive the highest care
- All pets being cared for, when owners are away will be fed, walked or meds given according to instruction by owners
- All dogs will be walked on a leash; a waist leash may be used by the walker to ensure no escape, in conjunction with a chock chain, gentle leader or body harness
- If a collar is used only please ensure it is in good working order, we cannot be responsible for collars that come unclipped
- All waste is picked up and bagged in bio-degradable bags supplied to walkers
- NO DOGS WILL BE UN-LEASHED UNLESS WE HAVE WRITTEN CONCENT FROM OWNERS
- Only dogs attending Off Leash Fenced Parks will be unleashed in holding areas, before entering and will not be unattended at any time
- We advise any dogs attending the OFF-LEASH PARKS, have kennel cough administered by your vet for protection
- For boarding, all pets must have proof of current rabies vaccination
- Bark, bark, bark; meow, meow, woof
- ALL PETS MUST BE LOVED AND HAVE FUN!
